{"id":807,"date":"2015-08-06T21:02:48","date_gmt":"2015-08-06T21:02:48","guid":{"rendered":"https:\/\/articles.befrugal.com\/?p=807"},"modified":"2015-08-06T21:02:48","modified_gmt":"2015-08-06T21:02:48","slug":"frequent-issues","status":"publish","type":"post","link":"https:\/\/blogtest.befrugal.com\/index.php\/2015\/08\/06\/frequent-issues\/","title":{"rendered":"Frequent Issues"},"content":{"rendered":"<article class=\"content-block\">\n<style>\n\t\t.card-help a {margin:0px; color:#2196F3;}\n\t<\/style>\n<h4><span class=\"txt-upper\">Top Frequently Asked Questions<\/span><\/h4>\n<div class=\"card-help\">\n<ul>\n<li>\n\t\t\t\t<span class=\"icon-help\"><\/span><br \/>\n\t\t\t\t<a href=\"#!\">How does BeFrugal Cash Back work?<\/a><\/p>\n<p style=\"padding:5px;\">&#8226; To earn Cash Back, you must be logged into your BeFrugal account.<\/p>\n<p style=\"padding:5px;\">&#8226; You can find retailers that are paying Cash Back and the amount of Cash Back they are paying on BeFrugal.<\/p>\n<p style=\"padding:5px;\">&#8226; Click on the 'Shop Now' button or on any Cash Back eligible coupon or deal and you will be taken to the retailer's website. Complete your purchase and Cash Back will be added to your BeFrugal account within 7 days.<\/p>\n<p style=\"padding:5px;\">&#8226; When you click on links from BeFrugal's website, it sets a special cookie in your internet browser. This cookie indicates to the store that you came from BeFrugal. This is how the store knows to report the sales and Cash Back you earned to your BeFrugal account.<\/p>\n<\/li>\n<li>\n\t\t\t\t<span class=\"icon-help\"><\/span><br \/>\n\t\t\t\t<a href=\"#!\">How do I get my <span class=\"blog-custom-signup-bonus\">$10<\/span> Welcome Bonus?<\/a><\/p>\n<p>Get your <span class=\"blog-custom-signup-bonus\">$10<\/span> Welcome Bonus when you shop and earn <span class=\"blog-custom-signup-bonus-friend-must-earn\">$10<\/span> in Cash Back. <a href=\"https:\/\/www.befrugal.com\/help\/termsandconditions\/#bonuses-vscroll\" target=\"_blank\" rel=\"noopener noreferrer\">See full terms<\/a>.<\/p>\n<\/li>\n<li>\n\t\t\t\t<span class=\"icon-help\"><\/span><br \/>\n\t\t\t\t<a href=\"#!\">Why does BeFrugal pay me Cash Back?<\/a><\/p>\n<p>BeFrugal partners with over 5000 retailers to bring you the latest money-saving opportunities.  These companies pay BeFrugal a commission for bringing new sales to their websites. We share this commission with you in the form of Cash Back. The more people we bring to a retailer, the better Cash Back rates BeFrugal can negotiate. It's a win-win!<\/p>\n<\/li>\n<li>\n\t\t\t\t<span class=\"icon-help\"><\/span><br \/>\n\t\t\t\t<a href=\"#!\">What is a Shopping Trip?<\/a><\/p>\n<p>\n\t\t\t\t\tAnywhere on the BeFrugal website or in a BeFrugal email, phone app or browser add-on, all of your clicks on any Coupon, Deal or Shop Now button are recorded in the Shopping Trips table.<\/p>\n<p>\t\t\t\t\tA cash-back-eligible click will always have a Click ID. If you ever need to inquire about missing Cash Back, this number comes in handy when contacting BeFrugal support.<\/p>\n<p>\t\t\t\t\tIf the cash-back-eligible click results in a purchase, the store will notify BeFrugal about your order within 7 days or less and a green money bag icon will appear next to your Shopping Trip, indicating that you have received Cash Back for your purchase.\n\t\t\t\t<\/p>\n<\/li>\n<li>\n\t\t\t\t<span class=\"icon-help\"><\/span><br \/>\n\t\t\t\t<a href=\"#!\">Missing Cash Back?<\/a><\/p>\n<p>Most stores will report your Cash Back earnings within 24 to 48 hours of a completed purchase. Some may take up to 7 days to report this. If after 7 days you do not see Cash Back in your account or the amount of Cash Back does not meet your expectations, please <a href=\"\/account\/member\/need-help\/inquiry\/?show=login\">submit a Cash Back inquiry<\/a>. All Cash Back inquiries must be submitted within 60 days of the completed transaction.<\/p>\n<p>Note that for most travel transactions, Cash Back may not be credited to your account until up to 60 days after the reservation has been completed.<\/p>\n<p>\n\t\t\t\t\t<a href=\"\/account\/member\/need-help\/inquiry\/?show=login\" style=\"color: #2196F3;background-color: #FFF;border: 2px solid #2196F3;box-shadow: 0px 2px 1px 0px rgba(0,0,0,0.15);font-size: 1.6rem;display: inline-block;min-height: 38px;padding: 0 20px;min-width: 140px;text-align: center;font-weight: 500;text-decoration: none;border-radius: 2px;line-height: 38px;letter-spacing: 0.31px;margin:10px 0 40px 0;\">Submit a Missing Cash Back Inquiry ><\/a>\n\t\t\t\t<\/p>\n<\/li>\n<li id=\"what-can-i-do-makesure-cashback-reported\">\n\t\t\t\t<span class=\"icon-help\"><\/span><br \/>\n\t\t\t\t<a href=\"#!\">How can I ensure that my Cash Back gets tracked?<\/a><\/p>\n<div id=\"button-text1\">\n<p>The easiest way to ensure a successful BeFrugal Cash Back tracking is to <strong>install our Chrome browser add-on, BeFrugal extension,<\/strong> and <strong>run its built-in tool that disables conflicting addons<\/strong>. These conflicting extensions take over BeFrugal Cash Back cookies -  the main cause for missing Cash Back.\n\t\t\t\t\t<\/p>\n<p style=\"margin-left:20px;\">\n\t\t\t\t\t\t1. <a href=\"https:\/\/chrome.google.com\/webstore\/detail\/befrugal-automatic-coupon\/logldmlncddmdfcjaaljjjkajcnacigc\" target=\"_blank\" rel=\"noopener noreferrer\">Download our Chrome BeFrugal extension<\/a><br \/>\n\t\t\t\t\t\t<br \/>\n\t\t\t\t\t\t2.<br \/>\n\t\t\t\t\t\tDisable the conflicting extensions in the Settings of the BeFrugal extension. Click on the BeFrugal extension (a pig icon at the top-right of the Chrome browser), select Settings within the BeFrugal add-on dialog, and then click on the \"Disable Conflicting Add-ons\". <a href=\"https:\/\/icdn.bfrl.us\/video\/disable-conflicting-addons.mp4\" target=\"_blank\" rel=\"noopener noreferrer\">See short video<\/a><\/p>\n<p>\t\t\t\t\t\tRepeat this periodically, especially if you keep adding more add-ons, to make sure new add-ons are not taking over your BeFrugal Cash Back cookies.\n\t\t\t\t\t<\/p>\n<p>Other ways to improve your BeFrugal Cash Back tracking results:<\/p>\n<\/p><\/div>\n<div style=\"margin:0 0 0 20px;\">\n<p style=\"margin:0px; padding:2px 5px;\">&bull;&nbsp;When shopping via <em>browser<\/em>, such as <em>Chrome<\/em>, <em>Firefox<\/em>, <em>Edge<\/em>, etc., be sure to disable all AdBlocking and Shopping add-ons, including Coupons, Cash Back, Price-comparison and donations extensions.<\/p>\n<p style=\"margin:0px; padding:2px 5px;\">&bull;&nbsp;If shopping on your <em>iPhone\/iPad<\/em> in the <em>Safari<\/em> browser, make sure Safari does not auto-launch retailers' apps installed on your device.  With the jump from Safari into an app, your Cash Back tracking cookie will be lost and no Cash Back will be earned. To avoid the issue, simply delete the app.<\/p>\n<p style=\"margin:0px; padding:2px 5px;\">&bull;&nbsp;<a href=\"\/cashbackfaq\/cookiechecker\/\">Verify<\/a> that your browser is set to accept third-party cookies.<\/p>\n<p style=\"margin:0px; padding:2px 5px;\">&bull;&nbsp;Begin your shopping session at BeFrugal with an empty shopping cart.<\/p>\n<p style=\"margin:0px; padding:2px 5px;\">&bull;&nbsp;Once you click through a Cash Back eligible link from BeFrugal, complete your purchase on the retailer's website in a timely manner without browsing other pages.<\/p>\n<p style=\"margin:0px; padding:2px 5px;\">&bull;&nbsp;When applying coupons, remember to use only those offered by BeFrugal. Using coupons from any other source might disqualify your purchase for Cash Back eligibility.<\/p>\n<p style=\"margin:0px; padding:2px 5px;\">&bull;&nbsp;Do not use gift cards or store credit cards to pay for your order.<\/p>\n<p style=\"margin:0px; padding:2px 5px;\">&bull;&nbsp;Contacting merchant to modify your order via email, merchant's website, online form or phone will void Cash Back. If you need to change your order, it is best to cancel the entire order and then re-purchase through BeFrugal.<\/p>\n<\/p><\/div>\n<\/li>\n<li>\n\t\t\t\t<span class=\"icon-help\"><\/span><br \/>\n\t\t\t\t<a href=\"#!\">When do I get paid?<\/a><\/p>\n<p>Most Cash Back payments are sent on the next business day following payment request.<\/p>\n<\/li>\n<li>\n\t\t\t\t<span class=\"icon-help\"><\/span><br \/>\n\t\t\t\t<a href=\"#!\">How do I edit my email\/password?<\/a><\/p>\n<p>On the <a href=\"\/account\/member\/my-settings\/\">Profile<\/a> page, you can update your password and email address, as well as any other information about yourself.<\/p>\n<p>If you have not previously done so, you will need to confirm your email address to access your BeFrugal account.<\/p>\n<p><span style=\"font-weight:bold;\">Changing Password<\/span><br \/>\n\t\t\t\t\tIf you cannot login to your account, on the Login pop-up, click on <a href=\"\/account\/member\/forgot-password\/\">Forgot Password<\/a>? You will then receive an email with a link that will allow you to create a new password.<\/p>\n<p>If you have already logged in, find 'My Account' at the top of the BeFrugal site and, on the <a href=\"\/account\/member\/my-settings\/\">Profile<\/a> page, click on 'Change Password.'<\/p>\n<p><span style=\"font-weight:bold;\">Changing Email<\/span><br \/>\n\t\t\t\t\tTo change your current BeFrugal email, log into your member account. On the <a href=\"\/account\/member\/my-settings\/\">Profile<\/a> page, click on 'Change Email.'<\/p>\n<\/li>\n<li>\n\t\t\t\t<span class=\"icon-help\"><\/span><br \/>\n\t\t\t\t<a href=\"#!\">How do I request my Cash Back?<\/a><\/p>\n<p>Visit the <a href=\"\/account\/member\/request-payment\/\">Payouts<\/a> page of your account to select your preferred payout method and request a payment.<\/p>\n<p>You need to accumulate the minimum amount, specified on the Payments page, to be able to request your Cash Back payment.<\/p>\n<p>You will receive your payment via check, Direct Deposit to U.S. Bank Account, PayPal, Zelle, Venmo or eGift Card.<\/p>\n<\/li>\n<li id=\"payout-options\">\n\t\t\t\t<span class=\"icon-help\"><\/span><br \/>\n\t\t\t\t<a href=\"#!\">What payout options are available?<\/a><\/p>\n<p><strong>Check<\/strong> - Available in US only. Minimum withdrawal $25.<\/p>\n<p><strong>Direct Deposit to Bank Account<\/strong> - Available in US only. Minimum withdrawal $0.01.<\/p>\n<p><strong>PayPal<\/strong> - Minimum withdrawal $0.01 (Some older BeFrugal accounts may need to accept the latest BeFrugal Terms &amp; Conditions to enable $0.01 minimum withdrawal. On the <a href=\"\/account\/member\/request-payment\/\">Payments<\/a> page, directly below the Payment Method section, click on the 'Read &amp; Accept Terms' link to accept the new terms. Only accounts that need to accept the latest terms will display this link).<\/p>\n<p><strong>Venmo<\/strong> - Minimum withdrawal $0.01. US mobile phone number is required for Venmo. BeFrugal will send your Cash Back payment to your Venmo account.<\/p>\n<p><strong>Zelle<\/strong> - Minimum withdrawal $0.01. US mobile phone number is required for Zelle. BeFrugal will send your Cash Back payment to your Zelle account with this number.<\/p>\n<p><strong>eGift Cards<\/strong> - All eGift Cards can be used <em>online<\/em> and <em>in-store<\/em> and will be delivered <em>electronically<\/em> <span class=\"ico icon-leaf\" style=\"color:#66CC66;\"><\/span>.<br \/>\n\t\t\t\tThey never expire and have no fees, with the exclusion of Visa&reg; Prepaid Card.<\/p>\n<p>\t\t\t\tVisa&reg; Prepaid Card must be activated within 4 months of the issue date. To activate the card, simply redeem it from your BeFrugal account. The card must be used within 7 months since its activation.  A physical card is available for an additional $3 fee.<\/p>\n<p>\t\t\t\tYour eGift Card will be available in your BeFrugal account on average within 1 business day of your payment request. We'll notify you via email when it is ready to be redeemed.<\/p>\n<p>\t\t\t\tTo access a eGift Card, login to your BeFrugal account and click on <a href=\"\/account\/member\/payments\/giftcard\/\">View My eGift Cards<\/a> at the top of the Payments page.<\/p>\n<p>\t\t\t\tTo use your eGift Card <em>in-store<\/em>, simply open it on your phone or print it out and show it at the register. When shopping <em>online<\/em>, copy and paste the code at check out.<\/p>\n<\/li>\n<li>\n\t\t\t\t<span class=\"icon-help\"><\/span><br \/>\n\t\t\t\t<a href=\"#!\">When do I receive my Cash Back?<\/a><\/p>\n<p>Earned Cash Back will remain as verified in your member account for between 30 to 90 days based on the return policy of the retailer as well as the store's payment cycle with BeFrugal. We provide you with an estimated payment date to let you know approximately when most sales will become payable.<\/p>\n<p>\t\t\t\tBeFrugal doesn't receive payment until this period has passed. Once we get paid, we can pay you!<\/p>\n<\/li>\n<\/ul><\/div>\n<div id=\"button-text2\">\n<div class=\"hideonmobile\">\n<p>Our <a href=\"\/addon\/\" style=\"font-weight:bold;\">BeFrugal Shopping extension<\/a> makes it simple to apply Coupons and earn Cash Back while shopping online.<\/p>\n<p><\/p>\n<p>To guarantee your Cash Back earnings, please run our automatic tool from the Settings of the BeFrugal extension that disables conflicting browser extensions.<\/p>\n<\/p><\/div>\n<div class=\"showonmobile\">\n<p><span style=\"font-weight:bold;\">Important!<\/span> Please use our <a href=\"\/coupons\/MobileApps.aspx\" style=\"font-weight:bold;\">BeFrugal app<\/a> to guarantee your BeFrugal Cash Back tracking.<\/p>\n<p><\/p>\n<p>If you choose to shop via a mobile browser (such as Safari on iPhone or Chrome on Android), please make sure that the browser doesn't auto-launch a store's app installed on your device. With the launch of the store's app your Cash Back cookie will be lost, thus no Cash Back will be earned. To avoid this issue, simply delete the store's app.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t<script type=\"text\/javascript\">\n\t\tif (window.location.href.indexOf(\"www\") != -1)\n\t\t{\n\t\t\tdocument.getElementById(\"button-text1\").style.display = \"block\";\n\t\t\tdocument.getElementById(\"button-text2\").style.display = \"block\";<\/p>\n<p>\t\t}\n\t\telse\n\t\t{\n\t\t\tdocument.getElementById(\"button-text1\").style.display = \"none\";\n\t\t\tdocument.getElementById(\"button-text2\").style.display = \"none\";\n\t\t}\n\t<\/script><br \/>\n<\/article>\n","protected":false},"excerpt":{"rendered":"<a href=\"https:\/\/blogtest.befrugal.com\/index.php\/2015\/08\/06\/frequent-issues\/\"><img src=\"\" class=\"excerptimage alignleft wp-post-image tfe\" alt=\"\" title=\"\" \/><\/a><p>Top Frequently Asked Questions How does BeFrugal Cash Back work? &#8226; To earn Cash Back, you must be logged into your BeFrugal account. &#8226; You can find retailers that are ... <a title=\"Frequent Issues\" class=\"read-more\" href=\"https:\/\/blogtest.befrugal.com\/index.php\/2015\/08\/06\/frequent-issues\/\">Read more<span class=\"screen-reader-text\">Frequent Issues<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[21],"tags":[],"_links":{"self":[{"href":"https:\/\/blogtest.befrugal.com\/index.php\/wp-json\/wp\/v2\/posts\/807"}],"collection":[{"href":"https:\/\/blogtest.befrugal.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogtest.befrugal.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogtest.befrugal.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/blogtest.befrugal.com\/index.php\/wp-json\/wp\/v2\/comments?post=807"}],"version-history":[{"count":0,"href":"https:\/\/blogtest.befrugal.com\/index.php\/wp-json\/wp\/v2\/posts\/807\/revisions"}],"wp:attachment":[{"href":"https:\/\/blogtest.befrugal.com\/index.php\/wp-json\/wp\/v2\/media?parent=807"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogtest.befrugal.com\/index.php\/wp-json\/wp\/v2\/categories?post=807"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogtest.befrugal.com\/index.php\/wp-json\/wp\/v2\/tags?post=807"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}